A product of createIF Labs GmbH, developed together with LOGIHERO GmbH

LogiHero TMS

Agent-driven transport software for the freight forwarder of tomorrow.

One program for every business process, from the order to the invoice. AI agents read emails, sort WhatsApp messages and call your consignees. Your dispatch team releases the results.

Book a demo How delivery calls work

Tomorrow’s tour

Before the truck leaves, the AI assistant calls every consignee, announces day, delivery window and goods and asks for confirmation. Dispatch releases the result. Watch the calls

T-4711Physiopraxis BrennerVillingen
08–10 confirmed

T-4712Reha-Zentrum KaiserRottweil
Calling13–15 confirmed

T-4713Praxis Dr. HallerTuttlingen
Not called yetdeclined, stocktaking

T-4712 released · in order, driver app and customer portal

Simulated delivery calls with sample data

Delivery calls, made for you.

Calling consignees to announce deliveries costs dispatch hours every day. In LogiHero TMS an AI assistant makes the call. It says right at the start that it is an AI assistant, names the day, delivery window and goods and asks whether that works.

Tour is planned
The order is dispatched, delivery window and goods are fixed, the consignee has a phone number.
AI calls
The assistant introduces itself as an AI, announces day, delivery window and goods and asks for confirmation.
Confirmed or declined
If it works, the appointment is confirmed. If not, it records the reason and a new proposal follows.
Dispatch releases
Dispatch checks the result and releases it. Then it is in the order, the driver app and the customer portal.

If nobody answers, the assistant calls up to three times, at least 30 minutes apart, leaving a voicemail on the third attempt. Anything still open becomes a “Clarify delivery in person” task for dispatch.

100% agent-driven.

Agents work in the channels your customers, drivers and subcontractors already use: phone, email and WhatsApp. They prepare, dispatch decides.

A person releases every AI result.

Until you deliberately switch on automation, dispatch checks every call result, every draft order and every reply and releases it with one click.

Phone agent

Calls consignees, says right at the start that it is an AI assistant, announces day, delivery window and goods and asks for confirmation. Here are two calls for tomorrow’s tour.

Praxis Dr. HallerTuttlingen, tour T-4713

Dialling …Connected 00:00Hung up

T-4711Physiopraxis Brenner08–10 confirmed
T-4712Reha-Zentrum Kaiseropenawaiting release13–15 released
T-4713Praxis Dr. Halleropendeclined, stocktaking

Call 1: Reha-Zentrum Kaiser, Rottweil

AI assistantHello, this is the AI assistant of the freight forwarder. Tomorrow, Tuesday, we will deliver and install your treatment table between 1 and 3 pm. Does that work for you?
ConsigneeYes, that works.
AI assistantThank you, the appointment is confirmed. Goodbye.

Tue 13–1513–15 confirmed · awaiting releaseReleased · in order, driver app and customer portal

Call 2: Praxis Dr. Haller, Tuttlingen

AI assistantHello, this is the AI assistant of the freight forwarder. Tomorrow, Tuesday, we will deliver and install your two therapy tables between 10 am and 12 noon. Does that work for you?
ConsigneeTomorrow doesn’t work, we’re doing stocktaking.
AI assistantUnderstood, I’ve noted that. You will receive a new proposal. Goodbye.

Tue 10–12declined · reason: stocktaking · new proposal follows

Release in dispatch

Reha-Zentrum Kaiser, T-4712
Tue 13–15 confirmed

ReleaseReleased

Order T-4712Tue 13–15 released
Driver appDelivery Tue 13–15
Customer portalAppointment confirmed: Tue 13–15

Email agent

Reads incoming emails, classifies them and drafts the reply and the order. Your team checks and sends with one click.

Transport request

Praxis Dr. Haller
Subject: Two therapy tables

Hello, please deliver two therapy tables to Tuttlingen, with installation. Ideally in week 44.

Draft: order and reply

CustomerPraxis Dr. Haller
DestinationTuttlingen
Goods2 × therapy table
ServiceDelivery and installation
DateWeek 44

ReplyWe will be glad to deliver and install the two therapy tables in week 44. We will announce the exact date beforehand.

Check and sendSent, order T-4714 created

WhatsApp agent

Messages from drivers and customers land in the shared inbox, right with the correct order. Photos and delivery notes get a suggestion to link them, status updates go out automatically once the customer has opted in.

Shared inbox
Driver, tour T-4705

Table at Physiotherapie am Markt is set up. Delivery note is signed.

DELIVERY NOTE

Suggestion: link photo to order T-4705AcceptLinked

Automatic status update to Physiotherapie am Markt: delivered.

Order

T-4705

Physiotherapie am Markt, Spaichingen

Delivery note with signature

Customer informed (opt-in given)

One program for every business process.

No separate tools for orders, fleet, staff and invoices. Everything shares the same data, so the agents see the whole picture.

Orders and dispatch

Order management
Dispatch
Auto planner
3D load planning
Subcontractor module
Prepare freight offers for TIMOCOM with one click

Fleet and equipment

Vehicles
Fleet management
GPS tracking via Traccar: more than 200 protocols, trackers from more than 180 manufacturers
Equipment rental

Staff

Staff management
Digital personnel file, contracts with e-signature
Driver app

Billing

Invoicing and dunning
E-invoices (ZUGFeRD, XRechnung)
LexOffice and DATEV export

Warehouse, claims, documents

Warehouse
Complaints and damage with photos, defect reports from drivers
CMR and proof of delivery
Document management

Customers and interfaces

Customer portal
Tracking portal
Global search across all records, optionally semantic with AI
Public REST API

One search across all records.

Global search across orders, documents and messages, optionally semantic with AI. Then “the scratch on the table at Kaiser in March” is enough to find the complaint, the photos and the emails.

Scratch on the table at Kaiser in March

Complaint T-3920Claims
4 photos from the proof of deliveryDriver app
3 emails with the Reha-ZentrumInbox

On the road, on every device.

The driver app runs on Android, iPhone and in the browser, also without a connection. Tours, released delivery windows and documents in one place. Customers see the status in the customer portal.

works offline
barcode scanning
departure check
proof of delivery with signature and photo
time tracking

T-4711Villingendeliverednextplanned
T-4712Rottweildeliverednextplanned
T-4713Tuttlingendeliverednextplanned

Android

T-4711Villingendeliverednextplanned
T-4712Rottweildeliverednextplanned
T-4713Tuttlingendeliverednextplanned

iPhone

T-4711Villingendeliverednextplanned
T-4712Rottweildeliverednextplanned
T-4713Tuttlingendeliverednextplanned

Web

180+

tracker manufacturers compatible

Teltonika
Queclink
Ruptela
CalAmp
Meitrack
Jimi IoT (Concox)
Suntech
Galileosky
Cellocator
Xirgo

GPS tracking via Traccar: more than 200 protocols, trackers from more than 180 manufacturers. Use the telematics already in your vehicles; you see the positions in dispatch.

Cloud or on premise.

You decide where LogiHero TMS runs.

Cloud

Operated in German data centres (Hetzner, Nuremberg and Falkenstein), daily backups, continuous updates.

On premise

We set up the complete stack in your data centre. Your data stays in house.

In daily use at LOGIHERO.

We developed LogiHero TMS together with LOGIHERO GmbH, the specialist for transporting and installing medical and physiotherapy equipment. It runs there every day, for deliveries to practices, clinics and rehab centres all over Germany. Every module had to prove itself in that dispatch before it went into the product.

LOGIHERO GmbH at logihero.de

What LOGIHERO runs with it

Assembly transports
Two-person handling
Disposal of old equipment
Storage
Express deliveries

See LogiHero TMS in action.

In a demo we show the delivery calls live and go through how your processes look in the system.

Book a demo kontakt@createif-labs.de

Developed and run by createIF Labs in Tuningen, the team that builds AI agents for production. Back to createIF Labs